Website eBay
Director, FP&A Center of Excellence
Location: Bengaluru, India
Work Arrangement: Hybrid – Minimum 3 days per week in the office
About the Role:
Join eBay’s global Finance team and lead the day-to-day operations of our FP&A Center of Excellence (COE) in Bengaluru.
The COE is a newly established organization designed to centralize, standardize, and scale core FP&A activities. We are looking for an experienced leader who knows how to build and manage teams, establish clear ways of working, and deliver accurate, high-quality work on time.
About the Team:
The FP&A COE supports global Finance Business Partners (FBPs) and business units with month-end close, forecasting, financial reporting, and analysis.
As Director, you will lead a team of Senior Managers and finance professionals, with responsibility for operational delivery, team performance, and the continued development of the COE.
Key Responsibilities:
Operational Excellence & Delivery:
– Lead COE operations, ensuring accurate and timely delivery of month-end close, financial reporting, and forecasting activities.
– Establish clear operating routines, deadlines, quality standards, and performance measures across the team.
– Ensure processes are consistently followed, identifying and addressing gaps in quality or delivery.
– Oversee the accuracy of accruals and financial reporting, and the timely execution of forecasting processes.
– Establish KPIs and service-level standards, proactively addressing delivery risks and operational bottlenecks.
People Leadership & Development:
– Lead and develop Senior Managers, setting clear expectations, managing performance, and coaching them to strengthen their teams.
– Build reliable onboarding, training, documentation, and backup coverage to support team growth and continuity.
– Provide hands-on leadership, helping managers solve problems and improve operational performance.
Stakeholder Management & Governance:
– Manage relationships with global finance leaders, resolving operational issues and escalating risks when needed.
– Work with FP&A Transformation leadership to implement new processes, integrate additional activities into the COE, and identify opportunities to improve efficiency.
Experience and Qualifications:
– Bachelor’s degree in Finance, Accounting, Business Administration, or a related field, or equivalent experience.
– 12+ years of experience in FP&A, finance operations, shared services, or Global Business Services (GBS).
– Proven experience building or scaling an operational team, such as establishing a shared-services function, building a team from scratch, or leading a major operational transition.
– Experience running a service delivery organization, managing multiple teams, setting performance targets, and consistently meeting deadlines and quality standards.
– Strong people leadership experience, including managing managers, developing talent, and addressing performance challenges.
– Hands-on leadership style, with the ability to understand operational details, solve problems, and support managers in improving delivery.
– Strong understanding of financial processes, ideally including month-end close, accruals, forecasting, and management reporting.
– Strong communication and stakeholder management skills, with experience working across global teams.
– Experience with process automation and financial systems such as SAP or Anaplan is an advantage.
To apply for this job please visit www.iimjobs.com.
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