Genpact India Private Limited is an Indian multinational business process outsourcing (BPO) and information technology (IT) services company. It provides a range of services including finance and accounting, procurement and supply chain management, customer service and sales support, and IT consulting and services.
The company operates in several industries, including banking and financial services, healthcare, consumer goods, and manufacturing. Its services are designed to help clients optimize their business processes, reduce costs, and improve efficiency and effectiveness.
In terms of its future, Genpact is focused on expanding its digital capabilities and leveraging advanced technologies like automation, analytics, and artificial intelligence to improve its service offerings. The company is also exploring new markets and geographies for growth and diversification.
As of the financial year 2020-2021, Genpact reported a revenue of approximately $3.9 billion USD and a net income of approximately $366 million USD. These financial figures indicate that Genpact is a profitable and established player in the BPO and IT services industry.