Customer Experience

Product Manager – Digital Onboarding & Accounts – Banking/Financial Services

Job Description: We are seeking a hands-on and customer-centric Product Manager to lead the development and optimization of our Digital Onboarding and Account Opening experiences. You will be responsible for delivering seamless, compliant, and high-conversion onboarding journeys for savings accounts, current accounts, Fixed Deposits, Retail Assets, and other customer profiles via mobile and web platforms

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Deputy Vice President – Customer Platforms/Revenue & Automation

Role Overview: We are hiring for one of the capital markets in Mumbai for a Deputy Vice President – Customer Platforms role. Key Responsibilities: Revenue Growth & Commercial Outcomes: – Drive platform-led revenue initiatives across broking, investing and wealth products. – Design and execute lead management frameworks from acquisition through conversion. – Improve lead acceptance,

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Policybazaar – Technical Program Lead – Customer Experience

Job Description: We are looking for an experienced Technical Program Lead to drive strategic, cross-functional technology programs focused on customer experience and digital products. The role will work closely with Product, Engineering, Design, Data, and Business teams to ensure successful delivery of high-impact initiatives. Key Responsibilities: 1) Lead end-to-end execution of complex, cross-functional technology programs

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Head – Product Operations – Investment & Protection Product Portfolio

Head Product Operations Role Summary: Lead the Product Operations function across the company’s investment and protection product portfolio by driving operational excellence, digital transformation, regulatory governance, scalable operating models, and superior customer experience. Key Responsibilities: – Lead end-to-end Product Operations across all investment and protection products, ensuring scalable, efficient, and customer-centric operating models. – Drive

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