Assistant Vice President – Operational Risk Management – NBFC

Job Overview:

We are looking for an experienced professional for the position of Assistant Vice President – Operational Risk Management with a leading financial services organisation.

Key Responsibilities:

– Implement and periodically review the Operational Risk Management framework, policies, procedures and governance mechanisms.

– Design and conduct Risk & Control Self-Assessment (RCSA) exercises across key business and support functions.

– Assess inherent risks, control design, operating effectiveness and residual risks.

– Establish and maintain an operational loss database and conduct root cause analysis of operational loss incidents.

– Conduct operational risk reviews of critical vendors and outsourcing partners in line with applicable RBI guidelines.

– Support implementation of the Fraud Risk Management framework, analyse incidents and recommend preventive controls.

– Monitor Key Risk Indicators (KRIs), operational loss trends, risk themes and corrective actions.

– Prepare operational risk reports, dashboards and presentations for senior management and risk committees.

– Conduct awareness sessions for employees and process owners on operational risk identification, incident reporting and control discipline.

Required Skills & Competencies:

– Strong understanding of Operational Risk Management concepts, risk governance and internal control frameworks.

– Hands-on experience in RCSA, Risk Control Matrix (RCM), KRI monitoring and operational risk assessments.

– Working knowledge of RBI regulatory requirements applicable to NBFCs.

– Understanding of end-to-end lending processes, including sourcing, KYC, credit operations, documentation, disbursement, collections and recoveries.

– Experience in operational loss monitoring, incident reporting and root cause analysis.

– Exposure to vendor risk management, outsourcing risk and fraud risk management.

– Ability to review SOPs, process notes, system workflows, access controls and audit trails.

– Strong analytical, documentation and stakeholder management skills.

– Advanced Excel skills; knowledge of Power BI or similar reporting tools will be an advantage.