Black Box – Manager/Senior Manager – Internal Control

Job Title:

Internal Controls & Process Audit Manager / Senior Manager

Job Description:

To establish and monitor end-to-end process controls across Vendor Onboarding, Customer Onboarding, Credit Management, Procurement, Order Management, Billing, and Project Execution to prevent revenue leakage, compliance gaps, fraudulent transactions, and operational inefficiencies.

Key Responsibilities:

1. Vendor Onboarding Controls:

– Review and approve vendor onboarding documentation.

– Ensure vendor master creation follows approval matrix and compliance requirements.

– Validate GST, PAN, bank details, registration certificates, and contractual documents.

– Identify duplicate or fraudulent vendor records.

– Periodically audit vendor masters and inactive vendors.

– Ensure maker-checker controls are followed for vendor creation and modifications.

2. Customer Onboarding & Credit Controls:

– Review customer onboarding process and documentation.

– Ensure customer credit assessment and approval procedures are followed.

– Monitor credit limit setup and changes.

– Validate customer master data accuracy.

– Conduct periodic reviews of customers exceeding approved credit limits.

– Ensure all customer onboarding approvals are appropriately documented.

3. Revenue Leakage Prevention:

– Audit order-to-cash process for control gaps.

– Validate margin approvals for low-margin and negative-margin deals.

– Review contract terms against quotations and bookings.

– Monitor billing delays, missed billings, and revenue realization risks.

– Ensure all change requests, variation orders, and cost overruns are formally approved.

– Identify opportunities for margin improvement and leakage reduction.

4. Procurement & SCM Controls:

– Audit PR-to-PO process compliance.

– Verify procurement follows approved sourcing guidelines.

– Monitor emergency and non-standard purchases.

– Track vendor onboarding turnaround times.

– Review inventory reconciliation and material movement controls.

– Validate project procurement against approved budgets.

5. SAP & System Controls:

– Review SAP master data governance.

– Audit user access rights and segregation of duties (SoD).

– Ensure critical transactions are supported with proper approvals.

– Validate SAP MM, SD, and FI process compliance.

– Identify unauthorized master data or transactional changes.

6. Governance & Compliance:

– Develop and maintain process control framework.

– Conduct periodic operational audits across functions.

– Publish monthly control-gap reports.

– Track closure of audit observations.

– Support internal and external audits.

– Recommend process improvements and automation opportunities.