Chief Compliance Officer – NBFC

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Job Description – Chief Compliance Officer

Designation: Chief Compliance Officer (CCO)

Location: Mumbai

Reporting to: Managing Director & CEO

Functional Interface: Board / Board Committee, Senior Management & Regulators

Industry: Large NBFC / Financial Services

Role Overview:

The Chief Compliance Officer will lead the organisation’s independent Compliance Function and will be responsible for establishing and strengthening a robust compliance, regulatory governance and conduct framework across the NBFC.

The CCO will act as the principal compliance advisor to the MD & CEO, Senior Management and the Board/Board Committee and will serve as the key interface with the Reserve Bank of India (RBI) and other regulatory/statutory authorities.

The role requires a senior financial – services professional with strong knowledge of RBI regulations, NBFC regulatory frameworks, compliance risk management, corporate governance and regulatory engagement.

Key Responsibilities:

1. Regulatory Compliance & Governance:

– Provide independent oversight of compliance with RBI regulations, applicable laws, rules, notifications, directions and regulatory guidelines.

– Establish and continuously enhance the enterprise – wide Compliance Management Framework.

– Ensure effective implementation of the Board – approved Compliance Policy.

– Identify, assess, monitor and report material compliance risks across the organisation.

– Ensure timely implementation and closure of RBI inspection observations, Risk Mitigation Plans and regulatory requirements.

– Monitor regulatory developments and translate them into actionable requirements for business and support functions.

2. RBI & Regulatory Interface:

– Act as the principal/nodal point of contact between the NBFC and RBI.

– Lead regulatory interactions, inspections, reviews and correspondence relating to compliance.

– Coordinate responses to RBI observations and ensure sustainable closure of regulatory findings.

– Manage interactions with other applicable regulators, statutory authorities and supervisory bodies.

– Ensure timely and accurate regulatory reporting.

3. Board & Senior Management Responsibilities:

– Provide independent compliance advice to the MD & CEO and Senior Management.

– Present periodic Compliance Risk Reports to the Board/Board Committee.

– Highlight material or emerging compliance risks and significant regulatory breaches on a timely basis.

– Conduct an annual enterprise – wide assessment of major compliance risks and develop mitigation plans.

– Advise the Board and management on regulatory implications of strategic initiatives, business models and new products.

4. New Products, Business Initiatives & Change:

– Review compliance implications of all new products, processes, technology initiatives and business models before implementation.

– Participate in the New Product Approval Committee and provide independent compliance clearance.

– Assess regulatory risks associated with digital lending, co – lending, fintech partnerships, outsourcing, securitisation, lending products and other emerging business models.

– Ensure regulatory requirements are embedded into product and process design.

5. Compliance Testing & Monitoring:

– Develop a comprehensive risk – based Compliance Monitoring and Testing Programme.

– Undertake thematic reviews and compliance testing across business and functional areas.

– Track compliance exceptions and ensure timely remediation.

– Establish appropriate compliance dashboards, KRIs and early – warning indicators.

– Ensure recurring compliance failures are analysed for root cause and corrective action.

6. Customer & Conduct Compliance:

– Strengthen the framework for fair customer treatment and responsible lending.

– Oversee compliance relating to customer protection, grievance redressal, recovery practices, outsourcing and customer communications.

– Monitor conduct risk, conflict – of – interest issues and adherence to the organisation’s Code of Conduct.

– Ensure compliance with applicable digital lending and customer – data requirements.

7. AML / KYC & Financial Crime Compliance:

– Provide oversight of the organisation’s AML/KYC and financial – crime compliance framework.

– Ensure appropriate compliance with PMLA, KYC and applicable RBI requirements.

– Oversee monitoring of high – risk customers, transactions and business relationships.

– Work closely with the MLRO/FIU interface and relevant control functions where applicable.

– Strengthen controls relating to fraud, sanctions, suspicious transactions and financial crime risks.

8. Compliance Culture:

– Build a strong “Compliance as a Culture” framework across the organisation.

– Develop and implement compliance training and awareness programmes.

– Ensure regulatory changes are effectively communicated to relevant stakeholders.

– Promote accountability for compliance across business and support functions.

9. Compliance Technology & MIS:

– Drive automation and digitisation of compliance monitoring and regulatory reporting.

– Establish an enterprise – wide regulatory obligations inventory and compliance tracking mechanism.

– Develop dashboards for senior management and Board reporting.

– Leverage data analytics to identify emerging compliance risks and control weaknesses.

10. Independent Oversight:

– Maintain complete independence from business functions and avoid conflicts of interest.

– Have unrestricted access to relevant records, systems, employees and information necessary to discharge the role.

– Escalate material compliance concerns directly to the MD & CEO and Board/Board Committee.

– Work closely with Internal Audit, Risk, Legal, Vigilance, Information Security and other control functions while maintaining the independence of Compliance.

Candidate Profile:

Education:

– Graduate/Postgraduate degree in Finance, Law, Commerce, Economics or a related discipline.

– CA / CS / LLB / MBA or equivalent professional qualification preferred.

Experience:

– 18 – 25+ years of overall experience, preferably in banking, NBFCs or financial services.

– Significant experience in regulatory compliance, risk, audit, legal/regulatory affairs or financial – services governance.

– Strong experience in dealing directly with RBI and senior regulatory stakeholders.

– Experience in a large NBFC, bank or other highly regulated financial institution is strongly preferred.

– Experience leading an enterprise – level Compliance Function with a sizeable team.

Desired Competencies:

– Deep understanding of RBI/NBFC regulatory framework.

– Strong knowledge of corporate governance and compliance risk management.

– Excellent regulatory interpretation and advisory capability.

– Strong understanding of lending, digital finance, securitisation/co – lending and financial – services products.

– High degree of independence, integrity and professional judgement.

– Excellent communication and Board – level presentation skills.

– Ability to challenge business decisions constructively while enabling responsible growth.

– Strong leadership and stakeholder – management capability.

To apply for this job please visit www.iimjobs.com.

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