Website Hyrhub
Skills
Role: Client Reporting Specialist/BSA with 8+ Years of experience
Contract Term: 6 months
Notice Period: Immediate Joiner Only
– Good communication skills.
– Experience in Request Intake, Triage & Prioritization, and SLA-driven delivery management.
Required:
– Experience managing and triaging work through a ticketing system (e.g., Salesforce, Monday.com, Jira, ServiceNow, Azure DevOps).
– Exceptional critical thinking skills – the ability to ask incisive questions, identify unstated assumptions, and distinguish stated asks from underlying needs.
– Strong written and verbal communication skills; able to keep business partners informed with clarity and set expectations with transparency.
– Strong organizational skills and the ability to manage a high volume of concurrent requests, prioritize under shifting demands, and stay composed when urgent fire drills arise.
– A proactive, service-oriented mindset and the willingness to learn our internal business context, systems, and stakeholders quickly.
Preferred:
– Experience in a Business Intelligence, data analytics, or enterprise/client reporting environment.
– Familiarity with Agile/Scrum delivery and daily standup routines.
– Exposure to data visualization or reporting tools (e.g., Qlik, Power BI, Tableau, Looker).
– Prior experience in a contract or staff-augmentation capacity supporting an established internal team
To apply for this job please visit www.iimjobs.com.
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